Mobile Banking Service

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Mobile Banking Service (SMS service)
Burgan SMS service is the fastest way to stay in touch with your Burgan Bank Account. You can sign up for one or more automatic alerts or simply Pull the information you need to your mobile phone. Burgan Short Messaging Service is available to you in Arabic or English.

Benefits

  • Available in two languages: Arabic and English for all o, Zain and Viva subscribers.
  • Reliable, easy to operate and access through any mobile phone.
  • Allows you to connect to your account 24/7 from anywhere anytime.
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What is Burgan SMS service?

It is a service where you can receive banking details via SMS Alerts to your registered mobile number. It provides two different types of services, the Pull Alerts and the Push Alerts.

Push Alerts

This is a service where you can choose to receive SMS alerts for select transactions as and when they occur/ on select cycles such as:
  • Salary Alerts
    Receive a notification when the salary is credited in the account.
  • Account Debits
    Receive a notification for debit transaction performed on the account
  • Account Credits
    Receive a notification for credit transaction performed on the account
  • Credit Card Transaction
    Receive a notification for every transaction performed on the Credit Card
  • Fixed Deposit Maturity
    Receive an alert five days prior to the Fixed Deposit maturity date
  • Cheque Clearance​
    Receive a notification for que Inward/ Outward clearing

Pull Alerts

This is a service where you can request specific details via SMS, and receive up to the minute responses for different products/services such as.

  • Account Balance
  • Amount and date of last Deposit/Credit
  • Time Deposit y Date
  • Loan outstanding amount
  • Amount and last date of installment
  • Credit card outstanding balance
  • Bank rates

How to request Pull Alerts?

To request any of the Pull services, simply send an SMS to 1804080 with the related service code as per the table listed below.

​Enquiry Type​​​Service Codes
​​Accounts
Account balance
Amount and last date of deposit
Amount and last date of debit
Credit Cards
Credit Card outstanding balance
Deposits​​
Fixed Deposit Maturity
Loans
Outstanding amount
 and last date of I		    ACB or 11
    LTC or 12
    LTD or 13

    CCB or 31
     
    FDD or 15

    LNB or 51
    LNP or 52

    


To get the list of the Pull service codes available at any time, send '?' to 1804080

How to register to the Mobile Banking?

You will automatically be registered for the service when you open an account with Burgan Bank.

How to Change the Mobile Number or Provider Company?

When you change your mobile number or telecommunication provider’s details, it is required for you to update us with your new details accordingly by Timing:
  • Push Alerts will be sent on occurrence of the event. Pull Alerts will be delivered immediately upon request.
  • Delivery times are controlled by the bank to avoid inconveniences but actual delivery to your handset is dependent on your Telecom provider
​Charges

Free of Charge for Retails Customers.

Terms and conditions​ ​ReadSpeaker Listen

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