ITMs
Convenient Interactive Assistance
Burgan's ITM facilitates various transactions with the assistance of a bank representative to answer your inquiries or respond to your requests.
For you, nothing can replace interacting with a real person. Phones and the Internet are too impersonal - you'd rather see a living, talking face. You'll be happy to know that we're now adding a personal touch to the traditional ATM.
Burgan is now proud to serve its customers with a new interactive automated teller machine (ITM). This is an advanced service that allows you, our valued customers, to speak directly to a Burgan agent for financial services support via audio and video conferencing. This means accessing Burgan when the Branch is closed and no longer having to wait for the Branch to make transactions simple and fast. At Burgan, we know time is precious and we want to make your banking experience simple and easy.
This service ensures privacy and security, and is easy and convenient to use. A dedicated Burgan agent will answer all of your questions during the session.
Features
Safe and reliable
Various services available
Benefits
With a wide spread network of ATMs across Kuwait, enjoy the following benefits at your convenience:
Exceed your daily ATM withdrawal/deposit limit.
No more waiting in line because you don't have to go into a branch and get a number.
Operating hours are from 08:00 AM till 11:30 PM.
Choose the denomination you want to have (KD 20, KD 10, KD 5 and KD 1 notes are available for exemption).
With many other benefits to enhance customer experience and convenience.
Make all transactions using your ID card instead of your debit card.
What Transactions Can Be Done?
The following transactions can be done at a Burgan Live Machine (All with a maximum of 5,000 KWD and a minimum of 1 KWD):
- Cash Withdrawal
- Cash Deposit
- Cheque Withdrawal
- Cheque Deposit
- Transfer between accounts
- Credit Card payments
- Additionally, you can send any questions or concerns to Burgan Live Teller.
In which branches are ITMs available?
- Adailiya Branch
- Head office Branch
- Jahra Khima Branch(JAHRA 2)
- Marina Branch