Burgan SMS Service
Your Personal Digital Assistant
Burgan SMS service is the fastest way to stay in touch with your Burgan Bank Account. You can sign up for one or more automatic alerts or simply “Pull” the information you need to your mobile phone.
Features
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Available 24/7
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Instant access to services and information.
More Features
Available in two languages: Arabic and English for all Oreedoo, Zain and stc subscribers
Instant assistance with your enquiries
Direct referral to requested online services
Quicker access to digital banking services
What is Burgan SMS service?
It is a service where you can receive banking details via SMS Alerts to your registered mobile number. It provides two different types of services, the Pull Alerts and the Push Alerts.
What are Push Alerts ?
This is a service where you can choose to receive SMS alerts for select transactions as and when they occur/ on select cycles such as:
Salary Alerts: Receive a notification when the salary is credited in the account
Account Debits: Receive a notification for debit transaction performed on the account
Account Credits: Receive a notification for credit transaction performed on the account
Credit Card Transaction: Receive a notification for every transaction performed on the Credit Card
Fixed Deposit Maturity: Receive an alert five days prior to the Fixed Deposit maturity date
Cheque Clearance: Receive a notification for que Inward/ Outward clearing
What are Pull Alerts ?
This is a service where you can request specific details via SMS, and receive up to the minute responses for different products/services such as
Account Balance
BURGAN BANK
Time Deposit and Date
Loan outstanding amount
Amount and last date of installment
Credit card outstanding balance
Bank rates
How to request Pull Alerts?
To request any of the Pull services, simply send an SMS to 1804080 with the related service code as per the table listed below. To get the list of the Pull service codes available at any time, send '?' to 1804080
| Enquiry Type | Service Codes |
|---|---|
| Accounts | |
| Account Balance | ACB or 11 |
| Amount and last date of deposit | LTC or 12 |
| Amount and last date of debit | LTD or 13 |
| Credit Cards | |
| Credit Card outstanding balance | CCB or 31 |
| Deposits | |
| Fixed Deposit Maturity | FDD or 15 |
| Loans | |
| Outstanding amount | LNB or 51 |
| and last date of I | LNB or 52 |
How to register for Mobile Banking?
You will automatically be registered for the service when you open an account with Burgan Bank.
How to Change the Mobile Number or Provider Company?
When you change your mobile number or telecommunication provider’s details, it is required for you to update us with your new details accordingly by
- Filling in the “SMS Amendment & Cancellation Application” and send it to the nearest Branch.
- Calling our Phone Banking Team on 1804080 and they will assist you
What are the charges for the SMS service?
Free of Charge for Retails Customers.
Terms and Conditions