Burgan Bank upgrades its internet security on a continuing basis to ensure customers are protected. Protecting information is a shared responsibility and we request you to exercise caution at all times.
We recommend the following precautions and actions:
The Bank will never ask you to reply to an email or to SMS any personal and financial information such as your username, password, credit/debit card number, PIN numbers or any other sensitive information. If you receive such a request, kindly do not respond and alert us immediately by email firstname.lastname@example.org or call 1804080.
Do not share your personal account information, password or your ATM card PIN with anyone; not even with the Bank or any of its employees.
Access Burgan Online only from computers that have been checked by capable and updated Anti Virus/Anti Spyware/Personal Firewall software to ensure that there is no malicious program/Spyware installed on the computer.
Set & use a password that is difficult for others to guess or decipher.
Regularly change your password as an enhanced security measure.
Avoid accessing the Burgan Online website from a public PC.
When you login to Burgan Online, please check the security settings on your web browser.
- Check that the connection is secure over SSL (Secure Socket Layer - Data Encryption)
- Review the "padlock" and certificate signature of the page.
If you wish to report any phishing or fraud attempt relating to Burgan Bank, please forward details of this via email without modifying the contents to email@example.com. We will investigate the matter and take immediate action.